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Refund & Returns Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund according to our policy.

Return Requirements

Items must meet the following conditions:

  • Unused and in original condition
  • Original packaging included
  • All accessories included
  • Valid order information provided

Return Request

To request a return, please contact our customer support team within 7 days after receiving your order.

Please provide:

  • Order number
  • Product photos (if required)
  • Reason for return

Our team will review your request and provide further instructions.

Refund Processing

Once your returned item has been inspected and approved, your refund will be processed within 3 business days.

Refunds will be issued back to your original payment method.

Please note:

  • Shipping fees are generally non-refundable
  • Some products may not be eligible for returns
  • Return costs caused by customer reasons may be the customer's responsibility